Riad Al Ksar & Spa

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Spa Hammam Massage Booking Request

Private Spa Treatments for Couples | 10am to 7pm – Medina near Bahia Palace

The Private Unisex Spa of the Riad of Charm Al Ksar & Spa, in the Medina, open Everyday, offers Couple Spa treatments in our Duo Hammam room, Duo Massage room and Aesthetics Cares BY RESERVATION ONLY.

  • Booking BEYOND 24H by “ONLINE SPA FORM” below
  • Booking WITHIN 24H by WHATSAPP message or Phone below
  • Immediate Guarantee for your Private Spa Treatments by BANK CARD DEPOSIT free of charge (after our Spa Cares confirmation) (*) see conditions of sale below

FREE Access to groundfloor SWIMMING POOL and Panoramic TERRACE with Atlas and Koutoubia View included

hotel-Riad-Al-Ksar-pool-marrakech-spa-

Spa Form | Online Booking Request

Book Quickly and Simply your Spa Treatments in 3 STEPS

  • 1/ via our “ONLINE SPA FORM” BELOW, or by Email or Whatsapp message. Choose from 1 to 3 Spa Treatments per person.
  • 2/ The Riad will send you an AVAILABILITY CONFIRMATION IN RETURN by Email within 4 business hours (between 8am & 9pm).
  • 3/ Confirm your Private Spa Experience by paying a REFUNDABLE (*) ONLINE DEPOSIT by bank card of 30 euros (after Spa Cares Booking confirmation by Email) on our Payment Form (link below). Free Cancellation Free of charge more than 48 hours before Spa Treatments. (*) See Terms and Conditions of Sale available below.

Less than 24H | Book through Whatsapp

For Spa Treatments on the Same Day or the Day after Booking Date, please:

  • 1/ Check AVAILABILITY either:
    • By Phone on the Riad Landline at +212 524 38 12 12
    • By WHATSAPP Message BELOW on +212 696 800 200
  •  2/ And proceed to the Payment of an ONLINE DEPOSIT BY BANK CARD (free of charge) of 30eur (*) after availability confirmation by the Riad

Spa Hammam Massage Booking Request

Important : Your SPA reservation request will only be VALID AFTER our confirmation by email, Whatsapp or Telephone by the Riad and acceptance of the sales conditions below by the customer.

(*) Terms and Conditions of Sale for Online Services sold by Riad Al Ksar & Le Spa by Riad Al Ksar :

SERVICES & RATES: Spa treatments & Riad Services are operated by Sarl Riad Al Ksar, limited company registered in Morocco, owner of the website www.alksar.com. Spa Cares & Riad Services are provided in the Riad Al Ksar in the medina of Marrakech, at 11 derb al aati allah – Hay Salam, near the Bahia Palace. For Spa Treatments, Spa products used at the Riad Al Ksar Spa are exclusively Natural. Hammam Cares are made in a Heated Room, please make sure you Health tolerates this condition. In case of Doubt, always speak with your doctor before. The Spa rates & Other Riad Services Rates available online are applicable to all Services Sold. Spa Rates shown online are per person.

ON SITE PAYMENTS: On Site Payments can be made in Cash in Dirhams, Euros, US Dollars, and Pounds Sterling & also in Bank Card. Major Bank Card Payment accepted (Amex, Visa, Mastercard..). A foreign exchange rate is applicable in the event of payment in foreign currency, at the Riad FX rate. Prior Deposit will be deducted at check out.

ONLINE DEPOSIT: In order to Guarantee Private Spa Bodycares & Private Cooking Classes, Riad Al Ksar requires a Refundable Deposit by Bank Card at time of booking (Only after confirmation of availability by the Riad). The Deposit will be entirely deducted from the final price payable after the Spa Bodycares & Cooking Classes provided. In case of cancellation, Deposit will be 100% refunded in accordance with the Cancel Policy below.

CANCELLATIONS: Cancellations are free of charge when sent and reconfirmed by Riad Al Ksar more than 48 hours before appointment and the deposit by credit card or cash is fully refunded. Less than 48h before bodycares & Cooking Class, a penalty of up to 100% of the deposit amount will apply. Advances made by the customer by card WITHOUT prior agreement of availability by the Riad will be refunded in case of impossibility of service, for a fee of up to 15% of the amount paid by credit card.

SECURE ONLINE PAYMENT SYSTEM: The credit card payment system used by Riad Al Ksar is secured. Credit card datas are transmitted exclusively through the protocols SSL + HTTPS  on secured computer servers of our online payment provider. No credit card data is collected or saved by the site www.alksar.com.

FORCE MAJEURE: In the event that Riad Al Ksar is unable to carry out the Spa treatments & Riad Services, due in particular to a technical problem, the advances paid by the client will be fully refunded and no compensation may be claimed by the client. In case of legal procedure, the Court of Justice of Marrakech will rule the case.

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